CYClE HUB MEDWAY
Preventative Maintenance through fixed-price servicing
To achieve this and make it understandable and affordable to you the customer we offer five levels of bicycle servicing.
Keeping your bicycle in good running order makes sure it’s always ready for you to ride. It also prevents surprise failure and potential costly repairs. Most importantly it makes sure your ride is safe to use!
Cycle Hub will always clean bikes prior to service/repair as you can’t work on a dirty bike! When work is complete bikes are all cleaned again before being checked and test ridden before their safe return.
Cycle Hub will only undertake work specified by the customer. This means that, in addition to the upfront price of the service or repair agreed, the only additional costs you will incur will be those agreed with you if they become necessary on inspection. We know you want your bike back as soon as possible so we are happy to contact you by text, email, telephone or post to suit you if extra work/parts are needed. We will always keep you informed of costs.
Servicing and repair of suspension systems and disc brakes will be quoted separately as parts may be obsolete or a repair may not be practical.
All repairs are carried out subject to the condition of the cycle and the existing parts fitted to it. All repairs carry a 3 month guarantee on labour and parts – excluding wear/tear/and misuse.
Children’s bikes and bikes bought from high street stores, internet or mail order are often more expensive to repair than they were to buy, if they can be repaired at all! We will always inform you of the most cost effective way to proceed, even if this means the work does not go ahead. We may be able to offer you a recycled bike for less than the cost of the repair to the original one and then recycle your bike!
All bicycles will be given and final safety check and test ridden before returning to customer, and a full Technical Report produced for you to take away.
OUR SERVICE PACKAGES:
*To include hydraulic brake please add £10.00
Bikes are our passion. Everything about them from their colour to the type of gears and wheels they have (especially the wheels!) so if you're looking for cycle services from a quick repair that you can't manage yourself to a full custom build get in touch.
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