CYClE HUB MEDWAY
WOW! What a year……..
2017 was by far our best year to date at Cycle Hub. Nearly 2,000 customers came through the doors to have their bikes serviced or repaired. We also launched our powder coating and painting service which saw us renew a number of customers’ bikes back to their shop new glory (check out the website for some of the more ambitious custom work!)
The staff haven’t changed that much. It's still largely Chris and Paul the helm but Toby is on site full time now which along with a decision to hold a much higher level of stock has meant faster turnaround and better coverage throughout the year.
Highlights from 2017 include becoming an authorised SRAM dealership for all SRAM, Rockshox, Avid, Zipp and Truvativ components. We also began stocking Renthal bars and ODI grips which seemed to become products of the year for anyone born after 2000.
To add to all of this we all managed to get out and about on our own bikes more than the last few years which was awesome and gave all three of us a renewed enthusiasm which ended up reducing the bank balances quite a bit in pursuit of a few more gears and bit more travel (to help us old boys out on the trails you understand…) We consequently have a new Specialized Stumpjumper and Scott Spark 720 to add to the stable and if Mrs Cycle Hub feels generous a replacement Santa Cruz Bronson ready in time for Alps this coming summer.
In terms of riding we managed to get to Swinley and Cannock several times as well as spending an evening or two most weeks at Bedgebury throughout the summer. Plans to take the cyclocross world by storm hot a bit of a sticking point however (this sticking point looking suspiciously like a lack of effort to get up and put the serious miles in to prepare for races; have you seen what those CX lunatics (sic) do at regional events?
2018 promises to be a massive development year for us. We had planned to refurbish the workshop in November (usually a slow down period) but were just too busy so that gets pushed back to late 2018. Before that though a number of exciting developments are planned to go forward, including a quarterly newsletter to complement a blog that Chris promises(!) to keep updated this time. We’re also looking to provide online technical updates and advice guides that will be a mix of new product updates and ‘how to’ guides for riders to carry out regular work on their own bikes.
The most notable development will probably be revised and simpler service options that focus on free safety checks, basic get go tune ups and full servicing. Click Here to find out more
And the last but possibly most overdue and exciting initiative will see us move properly into retail. This will see a dedicated area of the website as well as shop space dedicated to core components being made available for customers. We’re not going to try and compete with the bargain online retailers but we’ve come to learn that many customers would rather buy with certraintly having discussed their requirements and options with us. We’re also confident that we can keep proces sensible as
All the team at Cycle Hub
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